CLAIRVOYANCE-CX

Intelligence & Detection

Sentiment Analysis

Narrative Lab - Multi-dimensional emotional mapping and opinion tracking

Net Sentiment: 48%
28%
Positive
26%
Neutral
46%
Negative
-12%
vs. Last Month

Sentiment by Category

5 Categories

Insurance & Fines

450 analyzed items

Positive15%
Neutral25%
Negative60%

Key Issues

Automated fines
Golden visa paradox
Lack of flexibility

Malaffi & Privacy

320 analyzed items

Positive35%
Neutral40%
Negative25%

Key Issues

Data security
Stigmatized records
Access convenience

Doctor Quality

580 analyzed items

Positive72%
Neutral20%
Negative8%

Key Issues

Clinical competence
Wait times
Bedside manner

Health Facilities

420 analyzed items

Positive65%
Neutral25%
Negative10%

Key Issues

Hospital conditions
Equipment quality
Staff attitude

TAMM App UX

380 analyzed items

Positive28%
Neutral22%
Negative50%

Key Issues

Account upgrade errors
Support tickets
System failures

6-Month Sentiment Trend

Monthly sentiment tracking across all categories

Emotional Distribution

Primary emotions detected

Emotion Breakdown

Detailed emotion tracking

Trust42%
Anxiety68%
Frustration58%
Satisfaction35%
Confusion45%
Gratitude28%

Sentiment by Source

Platform-specific analysis

Demographic Sentiment

By resident type

Locals+44%
Western Expats+14%
Asian Expats+8%
Arab Expats+24%
Golden Visa-38%