CLAIRVOYANCE-CX

Intelligence & Detection

Sentiment Analysis

Narrative Lab - Multi-dimensional emotional mapping and opinion tracking

Net Sentiment

48

Neutral

NegativeNeutralPositive
28%Positive
26%Neutral
46%Negative
-12%
vs. Last Month

Sentiment by Category

5 Categories

Insurance & Fines

450 analyzed items

Positive15%
Neutral25%
Negative60%

Key Issues

Automated fines
Golden visa paradox
Lack of flexibility

Malaffi & Privacy

320 analyzed items

Positive35%
Neutral40%
Negative25%

Key Issues

Data security
Stigmatized records
Access convenience

Doctor Quality

580 analyzed items

Positive72%
Neutral20%
Negative8%

Key Issues

Clinical competence
Wait times
Bedside manner

Health Facilities

420 analyzed items

Positive65%
Neutral25%
Negative10%

Key Issues

Hospital conditions
Equipment quality
Staff attitude

TAMM App UX

380 analyzed items

Positive28%
Neutral22%
Negative50%

Key Issues

Account upgrade errors
Support tickets
System failures

6-Month Sentiment Trend

Monthly sentiment tracking across all categories

Emotional Distribution

Primary emotions detected

Emotion Breakdown

Detailed emotion tracking

Trust42%
Anxiety68%
Frustration58%
Satisfaction35%
Confusion45%
Gratitude28%

Sentiment by Source

Platform-specific analysis

Demographic Sentiment

Demographic
Positive
Neutral
Negative
Net
Locals58%28%14%+44%
Arab Expats48%28%24%+24%
Western Expats42%30%28%+14%
Asian Expats38%32%30%+8%
Golden Visa22%18%60%-38%