CLAIRVOYANCE-CX

Intelligence & Detection

System Governance

Compliance Validator • Role-Based Access • App Performance Monitor

Compliance Score

98%

Active Users

73

App Performance Monitor

Real-time app store reviews analysis

6 Critical Reviews

SEHA App

Abu Dhabi Health Services

1.3

3 reviews analyzed

Top Issues

Booking System Failure1
Data Sync Error1
Performance1

Cannot book appointments

Verified

App crashes every time I try to book. Useless.

1
iOS2025-01-10234 found helpful

Results not showing

Verified

Lab results have been "pending" for 2 weeks despite hospital confirming they're ready.

1
Android2025-01-08189 found helpful

TAMM App

Abu Dhabi Government Services

1.3

3 reviews analyzed

Top Issues

Authentication System1
Form Submission1
User Experience1

Authentication failure

Verified

Cannot login. Always says "invalid credentials" even though they're correct.

1
Android2025-01-12567 found helpful

Form submission fails

Verified

Fill out the entire form, hit submit, and nothing happens. Black hole.

1
iOS2025-01-09445 found helpful

Compliance Validator

Regulatory standards and certifications

SOC 2 Type II

Compliant

Security controls attestation

Controls Passed245/245
Last Audit2024-11-15
Next Audit2025-11-15

ISO 27001

Compliant

Information security management

Controls Passed112/114
Last Audit2024-08-20
Next Audit2025-08-20

ADHICS v2.0

Compliant

Abu Dhabi Healthcare Information and Cyber Security Standard

Controls Passed185/189
Last Audit2024-10-01
Next Audit2025-10-01

UAE Federal Data Protection Law

Compliant

Federal Decree-Law No. 45 of 2021

Controls Passed78/78
Last Audit2024-09-10
Next Audit2025-09-10

GDPR

Compliant

EU General Data Protection Regulation

Controls Passed97/99
Last Audit2024-07-15
Next Audit2025-07-15

HIPAA

In Progress

Health Insurance Portability and Accountability Act

Controls Passed142/156
Last AuditN/A
Next Audit2025-03-01

Role-Based Access Control (RBAC)

User permissions and access management

System Administrator

3 users

Complete system control and oversight

Updated: 2025-01-10

Full System AccessUser ManagementConfigurationAudit LogsSecurity Settings

Crisis Commander

5 users

Emergency response coordination

Updated: 2025-01-08

Crisis ManagementThreat ResponseCommunication ControlAlert Management

Intelligence Analyst

12 users

Data analysis and reporting

Updated: 2025-01-09

View All FeedsGenerate ReportsFlag ContentExport Data

Content Publisher

8 users

Content creation and distribution

Updated: 2025-01-07

Create ContentSchedule PostsView AnalyticsManage Campaigns

Viewer

45 users

Read-only access to insights

Updated: 2025-01-05

Read-Only Dashboard Access

Security Settings

Audit Mode

Log all system activities

Encryption

End-to-end data encryption

2FA Required

Two-factor authentication

Session Timeout

Auto-logout after inactivity

Audit Trail

Recent system activity

User Login

Dr. Noura Al GhaithiSystem Administrator

success

Successful authentication

2025-01-14 09:23:45192.168.1.100

Content Published

Content TeamContent Publisher

success

Campaign: Beauty of Our Mind

2025-01-14 08:15:32192.168.1.105

Failed Login Attempt

UnknownN/A

failed

Invalid credentials - 3 attempts

2025-01-14 07:45:12203.0.113.42

Configuration Changed

System AdminSystem Administrator

success

Alert thresholds updated

2025-01-13 18:30:00192.168.1.100

Data Export

Intelligence TeamIntelligence Analyst

success

Sentiment analysis report - Q4 2024

2025-01-13 14:20:15192.168.1.110

Security Alert

SystemAutomated

warning

Unusual login pattern detected

2025-01-13 12:00:00N/A

Data Residency

Azure UAE North

Primary: Abu Dhabi

Data Sovereignty

All customer data stored in UAE

Backup Locations

Geo-redundant: UAE Central

Compliance Overview

Standards Compliant5/6
In Progress1
Total Controls981
Pass Rate99.2%